FAQ Category

FAQ

  • Q How does your factory guarantee quality control?

    A Quality is always our top priority. For each working process, we have a special technical team to strictly control. From yarn spinning to finished products, we aim to make every detail better...
  • Q When can I get the price?

    A Usually we quote within 24 hours after we get your inquiry.
  • Q May I visit your factory?

    A Sure, welcome any time. We can also pick you up at the airport and station.
  • Q Are you a factory or trading company?

    A We are factory ,we can guarantee our price is first-hand, High quality and competitive price.
  • Q Can I add label and Handtags and Bags on the items?

    A Sure.We accept custom all service.
  • Q What about after-sale service?

    A
    (1) All products will be strictly quality checked before packing.
    (2) If any dissatisfaction, you’ll get our quick response and solution.
  • Q What's the packing?

    A Usually it is packed in plastic bags, in order to reduce costs, we can also customize the packaging according to your needs.
  • Q What’s your products range?

    A We mainly sell cashmere sweaters, scarves, hats, gloves and other cashmere clothing. Featured products cashmere sweaters, cashmere scarves, cashmere shawls, cashmere blankets, hats, gloves, socks, travel covers and other products. In the past two years, we have developed cotton knitting products. There are cotton baby blankets, cotton baby shirts, cotton T-shirts, etc.
  • Q What is your terms of delivery?

    A We accept EXW, FOB, etc. You can choose the one which is the most convenient or cost effective for you.
  • Q What about the lead time for mass production?

    A Honestly, it depends on the order quantity and the season you place the order. Always 25-40 days based on general order.
  • Q How long can I expect to get the sample?

    A After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 1-3 days. The samples will be sent to you via express and arrive in 3-5 days. we could offer the sample for free charge but you do pay the cost of freight.
  • Q What’s your MOQ?

    A Our normal MOQ is 30pcs per design per color with mixed size.We also can make more less than our normal MOQ.But the price will be adjust accordingly.And we are glad to custom made samples for you to test the quality before bulk order.
  • Q Are there additional sizes?

    A There are plus sizes according to customer’s need.
  • Q What is the payment way?

    A
    (1) We accept Paypal, TT, Western Union, etc.
    (2) ODM, OEM order, 30% in advance ,balance before shipment.
  • Q How can I place an order?

    A You can contact any of our sales person for an order. Please provide the details of your requirements as clear as possible. So we can send you the offer at the first time. For designing or further discussion, it is better leave us your with Skype, Instagram,Facebook, Wechat, WhatsApp or other instant ways, in case of any delays.
  • Q Can you give me a discount?

    A Our policy is that the bigger the quantity, the cheaper the price, so we will quote you the best price based on your order quantity. If you have any query about the prices, contact us would see to your price issue specially.
  • Q Can you handle small orders?

    A Of course, in order to support clients' business, we will prepare some stock for many hot sale model in advance, so that we can sell small quantity products to you each time. We can also handle small custom orders.but there's extra cost for yarn/fabric/printing. It depends on details.
  • Q Can you do design for us?

    A Yes, We do OEM and ODM service. we have good experience to understand what buyers like and arrange development.
  • Q Where is your factory loaded?

    A Our factory is located in Inner Mongolia, China.
  • Q Are you a manufacturer?

    A Yes, Inner Mongolia Field Textile Products Co., Ltd.  is a professional manufacturer established in 2009. It Specializing in the design and production of cashmere scarves, cashmere sweaters, cardigans and cashmere sweaters, cashmere hats, cashmere socks, cashmere blankets and other cashmere clothing series. It passed BSCI and WRAP gold audit. Now we have more than 100 workers with annual capacity of over 6 million pieces, we are providing OEM and ODM.
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Contact Person: patrick
WhatsApp: +8617535163101
Tel: +8617535163101
Skype: Leon.guo87
E-mail: patrick@imfieldcashmere.com
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